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Case Study

optimizing presurgical flows with web forms
CASE STUDY

Optimizing Pre-Surgical Flows

A bariatric surgery clinic chain with six locations throughout the United States East Coast is redesigning the pre-surgical process and automating patient data collection.

They experienced multiple benefits:

  • 32 days reduction untill the first appointment
  • shortened pre-surgical process for patients from 6 to two forms
  • 88% patient satisfaction