Customize template

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Achieve customer service excellence with this online customer feedback form sample. No technical expertise necessary: just drag and drop questions to adjust the content to your needs. Maybe use Likert scales to give your audience more options. Of course, submission notifications are sent in real-time to as many recipients as you choose.

Publish template

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Just copy and paste to publish your customer satisfaction evaluation on your website, post to your social network profile or send to your mailing list. Moreover, relax knowing the mobile-responsive customer experience form design holds its own on just about any browser or screen resolution.

Collect & manage data

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All responses to your service quality questionnaire are stored in a secure database. Consequently, you can export it to CSV, Excel, and PDF. Besides, you can fed it into third-party apps such as Salesforce or Dropbox. Or work directly in 123FormBuilder to generate graphs and charts from customer service report results.

Optimize your flow

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Truly, your clients are your most valuable consultants! So let their feedback coach you toward the best possible customer experience. Therefore, creating a customer satisfaction report online gives you get the best of both worlds: an overview of overall satisfaction and a closeup view of individual client feedback.

Ready to get started?
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